Water Utility Assistance Program

Gould Speaks to Ward 10 Residents
We understand that paying utility bills can be a challenge, and we are committed to helping our community. We are pleased to announce significant updates to our Water Utility Assistance Program to ensure more struggling households can receive the support they need.

Funding is Still Available!

Good news! We have ample funding remaining in the program and are actively accepting applications. If you are struggling to pay your water bill, now is the time to apply.

Expanded Income Eligibility: We Can Help More Households

To provide relief to a greater number of households, we are expanding the income eligibility criteria for the program.

  • What this means: More families and individuals who were previously ineligible may now qualify for assistance!

  • New Eligibility: Households with an income of up to 80% of the Area Median Income are now eligible to apply.


This expansion is effective immediately and is part of our effort to assist our customers who are facing financial hardship.

Action Steps: How to Apply

  • Check Your Eligibility: Review the new income guidelines.

  • Apply Today: You can apply online today!

  • Required Documents: Please be prepared to provide proof of income and a copy of your recent water utility bill.


We are here to help you maintain essential water service. Please share this information with friends and neighbors who may be in need.