The St. Louis Water Assistance
Program also includes a financial
literacy component and mandatory
enrollment in a repayment plan to
ensure that residents can pay off their
water debt in full.
Funds will be awarded on a first-come,
first-served basis and consist of a one-
time credit of up to $500.
Eligibility
- St. Louis City Resident
- Demonstrate COVID-19 Hardship (i.e., lost income or additional costs due to the COVID-19 crisis, for reasons including but not limited to: Cut hours; Job loss; Funeral expenses; Treatment costs)
- Over 90 days delinquent
- Must enroll in a debt repayment plan for outstanding water and refuse charges and agree to receiving financial literacy information from the Saint Louis City Treasury Division
-
Household income at 60% AMI (Area Median Income) or below
How Do I Apply?
Applications will be accepted starting 8/20/2025.
While you are encouraged to complete the application online, paper applications will be available at the Water Division,
1640 S. Kingshighway Bvd, 63110, and at the following St. Louis Public Libraries:
- Baden
- Barr
- Buder
- Carondelet
- Carpenter
- Central
- Charing Cross
- Divoll
- Kingshighway
- Machacek
- Marketplace
- Schlafly
- Walnut Park
Assistance is being distributed based on available funding on a first-
come, first-served basis. The program will no longer be available when
funds run out.
Required Eligibility Documentation
-
Photo ID
- A photo of a valid Missouri State Photo ID or valid Drivers’s License
-
Proof of Primary Residence (Must match service address for St. Louis Water Division Account). At least one from the following list:
- Valid State ID
- Valid Driver's License
- Utility Bill (other than water bill)
- Copy of your most recent City, State or Federal tax return
- Voter registration
-
Demonstrate COVID-19 Hardship (i.e., lost income or additional costs due to the COVID-19 crisis, for reasons including but not limited to: Cut hours; Job loss; Funeral Expenses; Treatment Costs)
- Proof of COVID-19 Hardship may be a self-attestation statement
-
Proof of Earned and Unearned Income for all Household Adults At least one of the following for ALL adults with income:
- (Proof must show gross pay)
- 2 consecutive check stubs that are less than 60 days old
- Letter from employer
- Pension letter
- Armed Forces Allotment
- Child Support
- Union Funds or Strike Benefits
-
Government benefit statement letters
- SSI/SSDI Award Letter
- Temporary Assistance for Needy Families (TANF)
- Unemployment award
- WIC or SNAP award letters or benefit statements
-
If self-employed
- Most recent tax return
- Profit and loss statement
-
Proof of Social Security Number for all Household Members At least one of the following:
- Social Security Card
- Award letter
- Tax return with the social security numbers for all household members
-
Past Due Water Utility Bill
- Most recent water utility bill at least 90 days past due
