Water Discoloration: Understanding Water Quality and Safety

The City of St. Louis Water Division is aware of recent reports of water discoloration within our service area due to changes in source water. Our assessments confirm that the water continues to meet applicable drinking water safety standards and no impacts to public health or safety have been identified.

Changes in water color, taste, or odor do not necessarily indicate a health concern and we remain committed to exceeding the stringent safety guidelines to which we adhere.

Enrollment is open through October 31, offering a 50% water rate reduction through December 2028 and a 50% credit on delinquent balances since May 2025.

Residents can enroll online below or apply in person by visiting the STLRecovers Outreach Center at 4401 Natural Bridge. If you have any questions about our assistance programs, contact the Water Division at (314) 771-2255.

The St. Louis Water Temporary Assistance Program also remains available, providing up to a $500 credit toward delinquent balances for households impacted by COVID-19. Applications are due by September 30.

City of St. Louis

Water Division

Yesterday. Today. Tomorrow.

What does “restoration” mean when it comes to a work site?

Water U

Question: What does “restoration” mean when it comes to a work site?

Answer: “Restoration” simply means the finishing work on a site. This could include asphalt, concrete, paving, or even some landscaping should the job call for it. Since a majority of our work happens underground, we have to often dig or disrupt, but we always strive to “restore” the area to its previous condition.

Now you know.