On November 1, 2026, Ordinance 72168 went into effect.
What does the ordinance do?
What does it mean to you?
Water meter installation will now be required:
Who is NOT affected?
Existing flat-rate customers not performing major rehab or repairs requiring new water service lines
This is just one more important step in our mission to provide safe, reliable, and economical drinking water to all who live, work, and play in St. Louis.
Soon, you may be receiving a routine, federally-mandated letter informing you of the potential dangers of lead. These are in no way meant to alarm or indicate any risk to you or your home. As stated, these are completely routine, and required.
As always, we are proud to inform you that your water is safe to drink!
Still, your assistance is being requested to help us complete our inventory of the service lines in our water distribution system.
How you can help
Enrollment is open through October 31, offering a 50% water rate reduction through December 2028 and a 50% credit on delinquent balances since May 2025.
Residents can enroll online below or apply in person by visiting the STLRecovers Outreach Center at 4401 Natural Bridge. If you have any questions about our assistance programs, contact the Water Division at (314) 771-2255.
The St. Louis Water Temporary Assistance Program also remains available, providing up to a $500 credit toward delinquent balances for households impacted by COVID-19. Applications are due by September 30.
City of St. Louis
Crews are currently responding to a break at the intersection of Broadway and Biddle.
Be aware that some traffic restrictions are in place.
Please exercise caution if driving or walking in the area of this activity.
English
Powered by OneTap
Default
